In general, muddy or snowy conditions or bad weather are not a valid reason for cancellation by the client. A cancellation is only justified if the risk is too high for the clients. In this case, no charge applies to either party and the lesson or tour is rescheduled to a later date.
In the event of cancellation by the client, a cancellation fee will apply:
- In case of cancellation 30 to 3 days before the event: 50% of the total cost will be charged
- In case of cancellation 72 hours or less before the event: 100% of the total cost will be charged
If a multi-day trip is cancelled 90 days or less before the start date, the deposit and balance will only be refunded if the space can be filled by another client.